From the first contact with the customer to managing the lifecycle, PCS helps businesses achieve customer centricity and higher customer satisfaction with every customer interaction. Our end-to-end delivery of contact efficiency leverages our proven track record in understanding customer behavior and implementing industry best practices with process and metrics-oriented oversight. PCS uses tenets of Lean Six Sigma and Project Management book of Knowledge (PMBOK) to help customers increase operations productivity, improve efficiency and reduce wastage. We thus deliver measurable value in a variety of flexible engagement models that are tailored to address industry-specific challenges, customer-specific requirements and principal business objectives. Optimize your operations to limit revenue leakage. We understand your processes to identify areas of improvement and help you streamline your revenue cycle to eliminate leakages. Beginning with the low-hanging fruit, we progressively optimize your operations with curative and preventive approaches to arrest and subsequently prevent loss of revenue. Copyright 2016 Pattnaik Corporate Services Pvt Ltd.