It is well
known that the aerospace industry needs to follow a much higher quality
standard when it comes to manufacturing components of the aircraft and space
shuttles. When it comes to ISRO’s missions like MOM etc, it becomes even more
important. In the aerospace industry, it is widely accepted that the
manufacturing quality of indian original eqipments manufacturers are not upto
the mark and simply declare them unfit for usage. Aerospace giants like UTC
aerospace systems, GE, Rolls-Royce etc. try to play safe when it comes to
critical parts.
ISRO has been
following a Zero-defect delivery programme, initiated in 2012 by its chairman.
They have tried to implement it in a ground-up fashion and they have involved
the technicians, the technical assistants and engineers to the top most levels.
Directorate of Systems Reliability & Quality (DSRQ) acts as a nodal agency
and extends technical advices and support to ISRO and helps them in maintaining
the required quality standards for its mission critical components. Few
standards are defined and each process has to go through them to be given a
green signal.
1. 1. Reliability
management practices: Under this, they focus on reviews at different
stages(conceptual to post-flight)
2. 2. Parts
and material monitoring: wide range of tests is carried and the materials are
stored under controlled environment. Special consideration is given to
environmental impacts of materials and chemicals being used.
3. 3. Software
Quality standards are strictly followed.
But what
happens to the parts that have been outsourced to the vendors in the local
industrial areas? ISRO, as an organization has worked to help its vendors
standardize the processes. Also, the scientists from ISRO remain in constant
touch with the vendors during the design development and manufacturing of the
components hand share the technologies, the best practices and guide them in
order to guarantee the required quality. After working for ISRO for different
projects many of these SMEs have evolved in such a great way that they have turned
into exporters and are being respected world-wide for their products.
Thus, focusing
on maintaining global quality standards, along with the need to spend less thus
developing indigenous technologies and Indian SMEs as partners and consistently
helping them to improve their technologies has helped ISRO maintain its quality
standards. More details can be found at
this link